Transform the way you do business. Drive your CRM Transformation with Rapid GPRS!

Grow, transform and evolve your business digitally to meet the needs of your customer.

Sales Force Automation

A sequential system for your sales team. Enable efficient & effective interaction with prospects & customers

Service Automation

Proven system that changes the way customers experience your business. Acquire repeat business and loyalty

Marketing Automation

Enhance marketing efforts to customers at different points in the lifecycle

Project Service Automation

Productive and profitable projects. Plan, schedule, manage and document with a world class system

Demand Generation to Demand Anticipation a complete CRM Cycle

CRM cycle representation - Rapid GPRS CRM consulting company

Our end-to-end Customer Relationship Management offering will help you in having the right CRM strategy, systems and processes. A properly implemented CRM process will make sure that the top-line & bottom-line gains are higher and will result in being agile, flexible and responsive to customers.

Rapid GPRS employs data-driven, fact-based tools to help you identify root causes and put in place action-oriented plans to drive sustained change. Through this CRM consulting process, we Assess, Design and Transform the Customer Contact Center and associated Customer Experience. This results in Standardized & Streamlined Front-end Sales whilst optimizing Customer Experience and the integration with operations.

CRM cycle representation - Demand Anticipation - Rapid GPRS

Benefits and Results of having a properly positioned CRM Process

Productivity

  • Reduced Turnaround Time
  • Accessible Info & Knowledge base
  • Work Anywhere, Anytime
  • Interconnected network
  • Reminders & Measurements
  • Quick Reports & Analytics
  • Focussed Approach
  • Templates & Documentation
  • Back-office capabilities

Profitability

  • Reduced acquisition costs
  • Reduced training time
  • Accurate Estimates
  • Time + Expenses
  • Identify leading indicators
  • Enable Self-Service
  • Accuracy in forcasts
  • Optimized Scheduling
  • Remote Monitoring

Collaboration

  • Share meeting notes
  • Sales documents
  • Access Marketing collaterals
  • Co-authoring
  • Collaborative planning tools
  • Integration with productivity tools
  • Internal chat
  • Solutions offered by other teams
  • Share contacts and references

Automation

  • Automated lead scoring
  • Set smart goals & track progress
  • Integrate applications
  • Gamification
  • Service level agreements
  • Unified Experience
  • Quality Control
  • Quoting, invoicing + Payments
  • Workflows

Systems

  • Intelligence
  • Actionable Insights
  • Consistency
  • Cloud based environment
  • Real-time inventory lookup
  • Proven & working processes
  • Interrelated and Interdependent
  • Benchmarking
  • Accountable stakeholders

Visibility & Reach

  • Personalization
  • Campaigns
  • Portals
  • Social Insights
  • 360 degree view of customers
  • Increased touch points
  • Targeted communication
  • Marketing ROI
  • Autoresponders

Key Takeaways

Your company transforms into a performing and profitable organization reaping the above mentioned benefits of having a properly positioned CRM Process.

An organization that evolves from good to great. Where . work becomes fun and productivity and collaboration are top priorities.

Set yourself on a fast track mode with a proven system for over millions of users across the globe. Take action NOW!

 

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